He told me yes! after constantly trying to reach, it was apparent he had no intention of assisting with the problems of the car, which was a day old from purchasing from Merlex. Dealer said they would call back when the car was back, and never called back. Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? Also, we saw that the employee of MerlexAutoGroup drove the car from the middle of the selling place to the side. 1105 N Glebe Rd, Arlington, VA 22201 United States, https://www.merlexautogroup.com/index.shtml. The manager said that percentage rate is 1.99%, 72 months, $369 monthly payment for first, second and third months and $209 monthly payment for the rest months. Gave me numbers on the phone. "Walii"!!!! The cherry on top is the wash and detail they provide as you are preparing your paper work. After everything with the vehicle checked out, I went to speak with the managers Walter and Alberto who made the process of purchase smoothly and quickly. Easy, done. 2019 LAND ROVER RANGE ROVER SUPERCHARGED Shopper, They were pretty good with customer service and the car prices where average, Pretty good. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. co workers were fun and easy to get along with. February 2022 check engine light comes on again. This guy is one of the absolute worst i have seen and I used to train new hires for sales. Directions. CARFAX does not have the complete history of every vehicle. They are hard to deal with and VERY unprofessional!! 3.4 (644 reviews) 1105 N Glebe Rd Arlington, VA 22201. I am beyond grateful for this business for making this possibility of driving off the lot with a beautiful X6 possible. 1105 N Glebe Rd Beware! Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. THIS IS FRAUD! Was sold a car with a bad engine! Thursday, I dropped off the car at their mechanic after my mechanic took a look and assured the damage. I ha ve never met Walii before this day! Phoenix Arizona, Real Estate Fraud, Real Estate Scam Artist, Dolly's Stampede Dixie Stampede Dixie Gone Mad Pigeon Forge Tennessee, Cincy AutoMall Cincy AutoMall LLC., Cincy Auto Mall LLC. He knew nothing about the car so i should have known he knew nothing about anything else either. The manager Walter prepared Purchase Documents set. He was able to find the exact vehicle in my video and made sure that everything was covered at the best price. After I contacted the dealer on their 2014 Mercedes E-350 4 matic with the Amg package their price went from 10,996 to 14,996. This profile is powered by Birdeye. Arlington, VA 22201. The Merlex Auto Group Way. He then told me to locate and contact the original dealer myself, to get the information, then he told me to get him the vin so he could look it up. At home, I took the Purchase Documents set from the yellow envelope and define that: 1. I would love to see how they are booking their vehicles to the bank. After i emailed and showed proof of what was going on, The VA police gave me 4-5 VA agency numbers to quickly start an investigation have them looked into! I contacted "Walter" who quickly asked "when can i come in? NEVER!!! They Will tell you the vehicle is there when you contact them and when you drive 2 hours to get there.. its not there or was just sold. If you would like to see more Rip-off Reports on this company/individual, search here: You haven't ANY clue of what you were doing! The case status is Other. After that call, employee Sid gave me Bill of Sale. All business will get complaints. Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! Has your experience with this business or person been good? Unlawful and unprofessional. I was scared that they will break my doors, windows and home stuff. I will be notifying Truecar about their shaddy sales practice, 2017 MERCEDES-BENZ GLS 450 4MATIC Shopper. Can be upwards of $3000.00 On top of vehicle cost. I have brought this up to my team and we will be working on improving our sales experience. This is IMPORTANT! He ordered Walii to move his car, he was clearly upset that he was caught in a lie! Domain Created. Consumers love to do business with someone that can admit mistakes and state how they made improvements. It's only been two days since my initial visit to Merlex. Visit Merlex Auto Group. Public Records Policy. Well guide you through the process. And of course, they tried to up sale me another auto on the lot. I could not eat, walk, think. Great deal, I thought. Horrible customer service. Specializing in: Mercedes-Benz, Lexus, Cadillac, BMW, Range Rover, Jeep Wrangler, etc. Merlex Auto Group Instagram Ass Fks, Stay Away! *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions, Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report. Merlex Auto Group - Used Car Dealer - Dealership Reviews - DealerRater 1105 N Glebe Rd Arlington, VA 22201. How those businesses take care of those complaints is what separates good businesses from the rest. Got in contact with Julian shortly after the price dropped. He then texts me "if i am having any problems, contact the salesman! I signed the pages where the employee pointed with a finger. Playing doormat and just signing whatever they said without you even bothering to READ what you were agreeing to is what caused all this. Merlex Auto Group Careers and Employment | Indeed.com As the possibility for human data entry error exists, we apologize for such errors in advance and disclaim any liability for inaccurate information on these pages made as a result of typographical and/or unintentional mistakes and errors. The process was stress free and pleasant. Merlex Auto Group. It is $18,965 On March 16, 2018, Friday, I sent e-mail to dealership MerlexAutoGroup in which I request to cancel the purchase deal. Case Details Parties Dockets. There is a second line of financing exists. Merlex Auto Group. Start the purchase online and the dealer will deliver the car and the paperwork to you. They have hidden fees. MERLEX AUTO GROUP - 41 Photos & 214 Reviews - 1105 N Glebe Rd - Yelp For important participation details and mileage limitations, please ask your dealer. :$6K . From this document I defined the total selling price for the car. High End Used Car Sales. I was contacted, via e-mail once, and once only!!!! we did all that was asked of us, hence the reason Ramil (owner) gave us the key! However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Upon arriving at the dealership, the scene was a little chaotic and unorganized. 235 Reviews. Corporate Advocacy Business Remediation and Customer Satisfaction Program. Used Lexus IS 250 for sale in Centreville, VA under $99,999 I did not check the completeness. TERRIBLE PAINT JOB SOLD ONLINE Fairfield OH, Stephen Komorek API International Group Investigators Stephen Komorek & Pat Welsh Fraudulent, Stole Valor, Criminal fake Detective Wellston Ohio. Merlex Auto Group Instagram September 02, 2018 merlex auto group instagram As a matter of policy, BBB does not endorse any product, service or business. Specialties: High End Used Car Sales. Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years. Wondering if a report is missing? I drove far to get the vehicle I wanted. Ally bank gave me the reference number. 2 DAYS AGO! Easy Apply. BEAUTIFUL CAR WITH LOW MILES! Merlex Auto Group - Used Car Dealer - Dealership Ratings I get to the dealership and the truck was not in the lot. We're looking for a results-driven Sales Representative to actively seek out and engage customer prospects and preferably bilingual English/Spanish to join our sales team. I left with a Mercedes certified vehicle that has all of the bells & whistles. Find more than 112,707 complaints| Ripoff Report FRAUD ALERT:. Want to share your experience with this dealership? Case Summary. Merlex Auto Group Dealer committed a fraudulent deal selling me a car. It's been two days, I have not heard from him since. For more specific results for "merlex-auto-group". Use the CARFAX search as one important tool, along with a vehicle inspection and test drive, to make a better decision about your next used car. seeing that i was aware of their actions, I then preferred to take to my personal mechanic Wednesday, then drop at their mechanic to fix on Thursday this is TWO WEEKS AFTER PURCHASING THE CAR! Merlex Stucco Inc. has agreed to make home repairs to settle a class action lawsuit that alleged the company's stucco was defective or contained impurities that led to it having the appearance of rust. Search consumer complaints, reviews and information about merlex-auto-group. Luxury cars, latest trends, lifestyle posts, inventory -- #MerlexLife Called in. Bought the car was clean everything was ready. Salesperson Zaki Hairat drove the new car to my house. Beat local competitors. Arlington VA. Show customers why they should trust your business over your competitors On March 15, 2018, Thursday, I came to dealership MerlexAutoGroup (1105 N Glebe Rd, Arlington, VA 22201) to make a test drive and to ask about the possibility of financing for my daughter. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. ), Service/Process; Person Served: SETAYESH INC; Process Type: Warrant In Debt; Plaintiff: PIERRE, ROODY. Grace told me to contact Mike ASAP so I did. i knew something was fishy because it seemed there was a problem all of a sudden when it was time to fix the car issues! This time I decided to take to ******** dealer. I decided to go back and read some of the reviews more closely. It's been a month I still can't get my tag. Almost half have been Mercedes and BMW's which is what we were looking at. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. The saleman told us that they had the car for 140 days, had $2K in the car for detailing and oil changes, and would not honor the Truecar price I was sent, this after telling us how great the car was and that if we didn't buy it he would. Sales. This rating includes all reviews, with more weight given to recent reviews. Fast service. Dont click on those slick Ads! I was looking for a pre owned vehicle with low mileage. we contacted the VA DMV INSPECTOR in RICHMOND as well as others! Yet, i have never met him before this day!!!!!! Monday. Job closed due to COVID so I hardly drove car after that fixed! !! I informed her, ok but was waiting to hear back from the sales person. I have no idea who it is. ( I spent many years as a manager in the car business, so this is not assumption) If they dont have those options they are either leaving money on the table with incorrect book outs, making customers put down money unnecessarily, or they are giving inaccurate and fake book outs to the banks which if that were the case, they would be in a lot of trouble. Hiding negative complaints is only a Band-Aid. Okay, so here is my HONEST testimony and FEEDBACK of dealing with MERLEX Auto Group!!! Napleton will pay $10 million to settle the lawsuit brought by the FTC and the . Copyright 1997-2023 Ripoff Report. It looks like they advertise low prices to get you to come there and then show you their more expensive cars. Merlex gave me a great experience. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Employer est. How BBB Processes Complaints and Reviews, BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania. I was eventually introduced to the GM Walter who took it far and beyond to make sure I left satisfied. in 20 reviews, The salesmen are very professional and told us everything we needed to know about the Mercedes. in 16 reviews, We bought our Lexus RC350 from Merlex on 5/10 and the car buying process was the fastest I've ever experienced. in 3 reviews. I said I was not pleased but sh-t happens. Cases involving agreements to pay a specific amount of money (promissory notes, loan and credit card agreements, checks, etc. They lost 2 potential deals from qualified customers and any chance of repeat business or referrals. Thank you for bringing this to our attention. The second bank is ALLY. My owners would have either fired him or fired me for not firing him the way he acted on the phone. They detailed my car, filled up my tank, and gave me the best experience Ive ever gotten from a dealership. 1105 N Glebe Rd, Arlington, Virginia 22201. Corporate Advocacy Business Remediation and Customer Satisfaction Program. This rating includes all dealership reviews, with more weight given to recent reviews. On April 3, 2018 I got a bill and welcome letter from Ally Financing. Merlex Auto Group Reviews - Arlington, VA | Cars.com Very responsive!! We have some of the highest inventory turnover rates in the industry as we only sell the highest quality high line vehicles at the lowest prices; for this reason, we are fortunate to sell cars nearly every day. There I was told that car needed a new engine! Lincoln, Yeovil, Cardiff, Glasgow, AUTO MANIA DAVE PERSAUD Dave persaud sold me a car with a bad transfer case to the 4 by 4 and now i can not drive it, Dave said he would cover the cost of the part up to 50 percent and when i called him to help me he no longer wanted to help after the deal was signed and finished he said it was an as is sale after taking the 8 grand from me LAKELAND FLORIDA, RSI Vacations Misleading Sales Presentation Asheville North Carolina, Enterprise Content Solutions Keith Elzia Chuck Rath Email marketing and direct marketing Bloomington Minnesota, ANUVA Capital, Alliance Funding Group Alliance Funding Group Pawnee Leasing Posed as Equipment financing loan company but tried to make me buy the equipment after I paid it off La Palma CA, Completeautoparts.biz They stole my money Orlando Florida, Ulloa Management Group LLC Paul No show Saint Augustine Florida, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. One day you Fks will Fk with the wrong dude, yous came so close to devastation words will not express the underlined truth. He replied "just let me know what the issue is and my mechanic will take care of it." Visit Dealer Website. HIGHLY RECCOMEND, On 1-28-23 I contacted the dealership early in the morning which I asked to check on a specific auto, I stated " I am not interested in any other auto, and I will be there to purchase that auto in 1 1/2 hours. The contract legally bound you to the terms and conditions contained thereinyetyou didn't even bother to READ what you were agreeing to! This report was posted on Ripoff Report on 06/05/2018 11:08 AM and is a permanent record located here: We analyze millions of used cars daily. Find out what works well at Merlex Auto Group from the people who know best. Copyright 1997-2023 Ripoff Report. Compare pay for popular roles and read about the team's work-life balance. Audi MMI Navigation Plus w/MMI TouchDriver Assistance Pkg, By using this service, you accept the terms of our. I didnt bother to haggle and walked out, DO NOT BOTHER WITH THESE PEOPLE. What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created. plenty of opportunity to grow depending on what you would like to do. We provide a vast selection of high-quality used vehicles, exceptional car care and customer service with a smile! Of course they should have been but in the final analysis, it's up to YOU to use common sense and be a smart consumer. I highly suggest, next time you spend over $10, you get yourself a keeper. Initially I showed him a car that Id settle for but wasnt in love with. That following morning, the diagnostic was done and Ray no longer picked up his phone, instead of answering, he constantly sent me to voicemail! I asked both of them for a copy of a window sticker or a list of the option packages since no packages were listed. Court documents are not available for this case. BUT MIRACULOUSLY, HIS NAME IS ON MY CONTRACT AS THE PERSON WHO SOLD ME THE CAR. I visited Arlington Police Department. we have that vehicle on the lot and come and talk to Jessie. I got the vehicle at a great rate and as well the condition of the vehicle was in perfect condition I would recommend this place! MerlexAutoGroup proposed to apply to the Pentagon Credit Union for a car loan for me and not wait for April 1. CAME ALL THE WAY FROM WEST VIRGINIA FOR THE SUBARU WRX STI. DocketService/Process; Person Served: SETAYESH INC; Process Type: Warrant In Debt; Plaintiff: PIERRE, ROODY. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! 1105 N GLEBE RD, ARLINGTON, VA 22201. Overview Reviews (235) Inventory (150) Merlex auto group is top tier! Purchased 2015 ******** **** ***** July13 2020 during COVID. By continuing to use this website, you agree to UniCourts General Disclaimer, Terms of Service, Copyright 1997-2023, Ripoff Report. Poor professionalism from sales person I received, good selection of cars but also in poor condition (no gas, flat tires), unreasonable dealer fees. Established in 2014. MerLex Auto Group - Facebook Merlex Auto Group in Arlington, VA | Rated 4.2 Stars - Kbb.com Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. 23 Unique Auto Import jobs including salaries, ratings, and reviews, posted by Unique Auto Import employees. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. They definitely give you the star treatment here! MERLEX AUTO GROUP - 41 Photos & 221 Reviews - Yelp Merlex Auto Group's phone number is (703) 685-9312 What is Merlex Auto Group's official website? The police officer asked "how? All Dealer Home Services must comply with state or local ordinances. Owners who claim this profile can update information, boost SEO, and more. I said I want to return car. LOS ANGELES CALIFORNIA, Joseph Ilardi Joe Ilardi, joe_drFizzy, Journey Hemp co, Joseph Ilardi is a drug using, perverted womanizing creep Orlando Florida, Amazing Offer LLC Amazing Assets LLC Amazing Flipps LLC Michael Hilliard Ray Haynes Brittany Kerr Michael Williams They find houses of people that have died having little to no family. Two Classes of consumers are eligible to make claims in the Merlex stucco settlement. WARNING! Dont trust this dealer! Very unorganized and fake professional. Our local dealership keeps a great stock of luxury used cars, trucks, and SUVs in inventory. Ford F150 was advertised at $24,277. After leaving the reviews stating of what we went through, 2-3 days later, an individual named WALTER ROBINSON called me stating that he was vice president of the locations amd that he saw the reviews and that he wanted to rectify the problems. Merlex needs to apply this principle!!!! RUN. At that time Ally bank had not yet receive a contract from the dealership, but they guaranteed that upon receiving they will cancel financing. On March 19, 2018, Monday, I returned the car and the cars key to the MerlexAutoGroup, to their selling place at 1105 N. Glebe Rd, Arlington VA 22201. Advertisers above have met our It may not be copied without the written permission of Ripoff Report. Don't waste your time! 3.7. I had a wonderful experience purchasing my used vehicle. Finally, one place to get all the court documents we need. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. READ: Foreign websites steal our content, Click Here to read other Ripoff Reports on Merlex Auto Group. Estimated amount consumers saved since 1997: $15,590,010,907. Should they have been honest? Verify to immediately update business information, respond to reviews, and more! Search job openings at Unique Auto Import. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! Cancellation and Refund Policy, Privacy Policy, and Dear customer, Merlex Auto Group (@merlexautogroup) - Instagram Merlex Auto Group. That Friday, i noticed that their mechanic was extremely slow with coming up with a quote. before signing the dotted line, the owner Ramil aka Ray (fake names are used here we learned) assured us any issue, his "personal" mechanic will solve. Closed | Opens at 10:00 AM. https://www.ripoffreport.com/reports/merlex-auto-group/arlington-va-22201/merlex-auto-group-dealer-committed-a-fraudulent-deal-selling-me-a-car-arlington-va-1446138. 7. Arlington, VA. The final on road price was 10K higher. YOU HAVE BEEN WARNED! I was assured I'd still get first crack at the truck by a guy named "Steve" once it was out of the shop given my hour-long trek to Merlex. Upon finding out, I went to their mechanic to retrieve the car i put money down for 2 weeks ago. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. Sales: (703) 685-9312. They gave me a different one that needed new Brakes and tires. This business is unclaimed. After speaking to the dealership the day before I was to go test drive the vehicle required when I got there I found out the vehicle had been sold the week before this is something that could have been told to me the day before instead of me wasting my time in the rain to find out this very poor customer service. Sadly, the first salesperson advised me that the vehicle was sold the next day. I submitted an application to police. Clerks from Bank Ally call me every day. https://www.merlexautogroup.com Safety status. Sales hours: 10:00am to 8:00pm. So now Im paying for car thats just parked! He couldn't talk then so I got a return call 5 or 6 hours later. We offer: You will be sorry. Jason and Walter treated me with kindness and respect. Who's crazy enough to start this website? Terrible experience with them. As he spoke to me he was rudely carrying on other conversations and i wasnt sure when he was speaking to me or someone else. Walter gave me the discount I needed to secure the purchase. Grow your business. I agreed. Here at Merlex Auto Group, it is our mission to be the automotive home of drivers in the Arlington, VA area. Merlex Auto Group | Used Dealership in Arlington, VA I have bought over 20 cars in the last 18 years. After discovering THOUSANDS OF DOLLARS worth of problems, Ramil proceeded to not answer the phone and send me to voice mail. If they would have ripped me off as planned I'd have 100 bikes on there property within an hr making this an equal outcome. Working at Merlex Auto Group: Employee Reviews | Indeed.com All rights reserved. Unique Auto Import Jobs & Careers - 23 Open Positions BBB reports on known marketplace practices. The car I made an appointment to see and drove 90 minutes for was not on the lot. Please teach me how to make the bank stop frightening me.