Nice spacius and clean Bedbug infestations We do not investigate bedbug infestations because they're considered a nuisance and not a public health problem. 719-260-18005580 Tech Center DrColorado Springs CO 80919, This Lodging Facility is NOT a member of the Bed Bug PlanetSM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. Top notch guest services. We were told there was a hot tub at the hotel - there was not one. WiFi is available in all areas and is free of charge. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Great breakfast, great staff , overall a great experience. Though the lobby is lovely don't let it fool you! When I checked in I paid in advance for a one week stay at a special winter rate. THey said they had 6 to 7 complaints this past year and that the hotel did non even care enough to respond to them.This, Please accept my sincere apology for your experience during your stay with us. I liked the hotel, the proximity to work, the people were great to me even if they weren't to each other. They are also responsible for the costs associated with eradicating the unit of the pests. The manager told us they did not have bed bugs and we probably had an allergic reaction to the soap they used to wash the sheets. I'm seeing where it says both? There is nothing classy about the way this staff treats it's guests. Comfortable bed, quiet, excellent breakfast! Breakfast included made to order omelets, waffles with cherry sauce and whipped cream. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. The Academy Hotel Colorado Springs 8110 North Academy Blvd., Colorado Springs, CO 80920 United States (USA) near Exit 150b a on I-25 (~0.3mi) View Map Reservations: 1-800-760-7718 Group Sales: 1-800-906-2871 3.5 Star Property Previous Next Check availability Very Good 4.0 /5 Based on 2959 guest reviews Show Guest Reviews 8110 N Academy Blvd, Colorado Springs, CO 80920 | 719-598-5770 Check prices, availability or book The Academy Hotel Embassy Suites by Hilton Oh, & rooms were almost sound proof! Loved the hot breakfast buffet with made to order eggs, the pool, the comfy sitting area. It seems that communication was lacking in your case, I apologize. Was not really expecting housekeeping but they did come during our 3 day stay. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. The number of extra beds and cribs allowed depends on the option you choose. 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States of America Service was excellent and employees were here helpful and friendly. Landlords, in turn, are required to have someone inspect the unit within 96 hours and, if bedbugs are found, neighboring units must also be inspected. Icon Color & Report Disclaimer File a new bed bug report at this location If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Nobody is safe," Freeland said. The view of Pike's Peak from our room was amazing. Breakfast is excellent for a hotel breakfast. Bedbugs have become such a concern in Colorado last summer state leaders passed a law to clarify the responsibilities of landlords and tenants when it comes to reporting and dealing with bedbugs. Location off highway was amazingly easy. Lock in the lowest price from these sites. We all have bed bug bites all over us and they are very uncomfortable! The Colorado Springs hotel offers a cash machine and a lift along with a storage room and a restaurant. We all have bed bug bites all over us and they are very uncomfortable! Room was a nice surprise- nice size, comfortable beds and chair. This lets us know our reviews come from real guests like you. The Academy Hotel has 200 spacious accommodations like standard rooms, deluxe rooms, mountain view rooms, family suites, jacuzzi suites, pet-friendly rooms, and accessible rooms for the disabled. Ill start with the pros. This property has taken steps to provide more sustainable and eco-friendly travel. I have never received such terrible treatment in my life!! This one bedroom adult only cabin, located on a 160-acre mountain ranch, is our most remote and popular cabin. The family-owned Academy Hotel is also set right next to the south gate to the Air Force Academy. Colorado Springs actually moved down 19 spots on the list from 2012 when it was . When I spoke to the hotel manager and asked that she either move me to another room or offer me a night at no cost she laughed at me. I really didn't know about bed bugs at the time. (Click on the Red Icon to view detailed bed bug reports.) I have never received such terrible treatment in my life!! With the atrium and the numerous water effects, reminded me of the Best Western Cow Palace Inn in Lamar Colorado in the 1980's and 90's when it was in its' hayday when Dave Eddleman owned it. Bed bugs are small, cryptic and agile, escaping detection after crawling into suitcases, boxes, and belongings. I would recommend it if you can handle the unfriendliness of the staff. Pizza, NEVER again! Posted at 9:58 PM, Feb 01, 2019. and last updated 9:30 PM, Feb 01, 2019. 8110 N Academy Blvd, Colorado Springs CO 80920 Super 8 U S A F A North 1.13 Miles Away 8135 N Academy Blvd, Colorado Springs CO 80918 Days Inn 1.15 Miles Away I love the quiet calm vibe. Friendly staff, Liked: Staff & service, amenities, property conditions & facilities. The front desk staff were excellent as well as the Hotel itself. This is a great value. Welcome to Colorado Springs Marriott Stay at our pet-friendly hotel in Colorado Springs, CO Colorado Springs Marriott is reinventing the way you travel with their guest rooms, meeting spaces and state-of-the-art fitness center. I really didn't know about bed bugs at the time. Room 238 had bedbugs. I really didn't know about bed bugs at the time. A cable satellite TV is offered in each air-conditioned room at The Academy Hotel Colorado Springs. The bathroom had poop on the toilet when we checked in. Bedbugs in room. Made beds, replaced towels and amenities. That's how we know our reviews come from real guests who have stayed at the property. The pool was nice and warm Place all your clothing from your luggage immediately in the dryer for at least 15 minutes at the highest setting upon returning home from travel. Colorado Springs, CO 80920 US 800-766-8524 Reservations@TheAcademyHotel.com Reservation Summary . The gym was small but it was also nice and clean but it didnt have anything to wipe the equipment down after use. The only way to leave a review is to first make a booking. American, wilkins1691, Owner at The Academy Hotel Colorado Springs, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. 8110 North Academy Boulevard, Colorado Springs, CO 80920, United States of America, Deluxe Queen Room with Two Queen Beds - No pets, Queen Room with Two Queen Beds - Pet Friendly. We had to stay for most of the afternoon because of a zoom meeting my husband had, and we were allowed a late checkout from our room, then stayed at the pool and sitting area for a few hours. A business center with fax and photocopying services is available. Youll never stay anywhere like for the price. I really didn't know about bed bugs at the time. When she woke the next morning she had almost 40 bites across her body - back, arms, legs, buttocks. The indoor pool was great, the bed's were comfortable. From: The east and west. Children 18 and above are considered adults at this property. Colorado Springs is ranked number 42 on the company's list for bed bugs, it announced Thursday. <[emailprotected]edbugregistry.com>. The worst bed we have every had. easy access to the freeway. Tripadvisor performs checks on reviews. Known for our complimentary signature breakfast, indoor heated pool, onsite dining and friendly staff, The Academy Hotel is committed to providing our guests excellent service, comfortable accommodations and extra amenities for added value. Colorado Springs, Colorado 80920 Local: 719-598-5770 | Toll Free: 800-766-8524 | Fax: 719-598-3434 We all have bed bug bites all over us and they are very uncomfortable! The Academy Hotel has been family owned since 1982 and as a hands on owner, I take great pride in the overwhelming amount of satisfied and loyal guests we have built over the years. In hotel restaurant had a limited menu but there were many restaurants and Walmart within walking distance. Yeah right! The Bed Bug PlanetSM Program makes no representation as to the truth and accuracy of any of these reports, they are collected from across the internet by the Bed Bug PlanetSM Search Engine. Guests can work out in the on-site fitness center or indoor pool. Posts are solely the responsibility of their respective authors. Check around the edges of the box springs. They give you a welcome goodie bag. wilkins1691, Owner at The Academy Hotel Colorado Springs, responded to this review. Fairfield Inn & Suites Colorado Springs Air Force Academy: Bed bugs - See 197 traveler reviews, 55 candid photos, and great deals for Fairfield Inn & Suites Colorado Springs Air Force Academy at Tripadvisor. Tenants and landlords - bed bugs in residential premises. We stayed for 2 nights and all of the hotel reps were extremely helpful, very nice, and accommodated all of our needs. But this would have been bearable had the staff not been downright snotty and rude. Room was a nice surprise- nice size, comfortable beds and chair. I did miss the hot tub this winter visit, but the gorgeous live Christmas tree and fire made several families happy to gather and celebrate! Respect the privacy of others. The place was very cute and cozy. All of which have experienced no problems. Staff was all very pleasant, room was clean, pool was amazing and HEATED beautifully. This is the version of our website addressed to speakers of English in Canada. Cocktail hour, Guests are required to show a photo ID and credit card at check-in. Kids will love the heated pool. In an email El Paso County Officials say "While bedbugs/lice are a nuisance, the do not transmit infectious diseases; therefore, they don't investigate or track potential bedbug/lice issues.". There's nothing I didn't like. I was not told that the rooms all along the hallway we being renovated. Best Western requires special training of Housekeeping, Maintenance and Management staff on this issue. Our bed was horrible. Rooms are cozy and comfortable, with bright art work on the walls and sitting areas. Holiday Inn Colorado Springs Airport, an IHG Hotel, Best Western Plus Peak Vista Inn & Suites, Best Western Plus Executive Residency Fillmore Inn, Hampton Inn & Suites Colorado Springs-Air Force Academy-I-25 North, Holiday Inn Express & Suites Colorado Springs Afa Northgate, an IHG Hotel. It is my hope that you see fit to give us a second chance to win your valuable business back. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. This Hotel has been in my family since 1982 and I work hard to make sure my Hotel is it is very clean, comfortable and enjoyable experience. Front desk amazing. Error: This meant there was furniture being moved men shouting up and down the hall and dogs barking. Only a customer who booked through Booking.com and stayed at a specific property can write a review. Very basic lodging -- seems to be a magnet for kids and families due to the pool that is right in the open by the dining. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. Guests can enjoy a game of billiards, throw darts or watch sports on TV at Falcons, which offers daily Happy Hour specials. Management doesn't seem to care much. Sincerely, John Wilkins/Owner. Rating 10 - Excellent. Back in the 80s, bedbugs were almost eliminated in the U.S., but exterminators say the chemical that was used to kill them was also harmful to people, so it was later banned by the feds. Exterminators with the National Pest Management Association say the top three places they find bedbugs are in single-family homes, apartments, and hotels. Wish there was a hot tub for the grownups but no biggie. I felt like it was inconvenient for us to dine there or something. Lock in a great price for The Academy Hotel Colorado Springs rated 8.2 by recent guests! The Academy Hotel Colorado Springs has been welcoming Booking.com guests since Dec 5, 2012, Top Location: Highly rated by recent guests (8.9). We went back to the area for spring break and decided to stay there again because of the location and price. Yeah right! Tenants If you have a housing question that does not require legal advice, contact the free Colorado Housing Connects helpline to find answers. We even got an upgrade to our room witch was AWESOME!!! Breakfast buffet daily. For my wife's 40th birthday we stayed in the jacuzzi suite for a night away from the kids and away from business as usual. Expedia, Inc. is not responsible for content on external Web sites. If the staff was better, the hotel would be an excellent place to stay. Hotels With Bed Bugs in Colorado Springs, CO About Search Results Sort: 1. )Icon Color & Report Disclaimer, File a new bed bug report at this location. The breakfast was awesome. The breakfast was not the greatest but the people doing the egg station was amazing and very friendly. Overall the hotel was very nice as was the experience. The facility was a great experience for the modest price. hekkles 4 5 Bed Bug Review of The Academy Hotel Colorado Springs Reviewed March 17, 2017 via mobile As a military family most every business in the area is vet accommodating to military not here. Sincerely, John Wilkins/Owner. We all have bed bug bites all over us and they are very uncomfortable! NEVER again! We went back to the area for spring break and decided to stay there again because of the location and price. Exterminators recommend we use the acronym S.L.E.E.P. 714 out of 2735 reviews" ", Rating 6 - Okay. All rights reserved. For the money, this hotel was beyond worth it. I'll leave them out in the hallway and I will tear that room apart for about 15 minutes looking everywhere," Freeland said. A chef was available to make made to order eggs/omelets! Just prior to your stay Colorado Springs had experienced the coldest weather we have seen in over a decade, wind chill was -44 degrees. Sarah Avrech of Severance, Colorado posted a video on Facebook of a bug crawling around on a tissue. As a result of your review, I am working with staff to better communicate with guests the circumstances at hand and reinforce our sincere desire to do everything we can to win the loyalty of each and every guest through Exceptional Service while also offering the best Value in Colorado Springs. The bathroom had poop on the toilet when we checked in. The guests that have stayed in those rooms since this guest checked out have all not experienced any problems either. The front desk staff was excellent as was the staff at the restaurant, although our waitress could have used some additional training, or was new, either way, she got the job done, but wasn't as good as she could have been. All staff members were amazing! The Academy Hotel is independently owned and operated. Colorado Housing Connects can help you navigate housing information and resources. The check-in was fast and easy. 245 out of 2735 reviews" ", Rating 4 - Poor. The Academy Hotel Colorado Springs, Colorado Springs, Vacation rentals in United States of America, Vacation packages in United States of America, Cancel your hotel or vacation rental booking. Disgusting!More, Both Best Western and the Academy Hotel take this type of complaint very seriously. Colorado Springs CO 80919 This Lodging Facility is NOT a member of the Bed Bug Planet SM Prevention Program and may have third party reports regarding bed bugs which were not verified by our Professional Inspectors. We also missed the free breakfast because it ended at 9am. Guests are required to show a photo ID and credit card upon check-in. If you booked through us and want to leave a review, please sign in first. This review is particularly disturbing since The Hotel Manager and I have had a number of conversations with this guest and had sent her the written confirmation from the 3rd party certified inspector that there was absolutely no evidence of any insects or more specifically bed bugs in the rooms this guest spayed in. Staff was really helpful and friendly. Acceptable and a good value for amenities. The restaurant on site did not have very many options but what we did get was really good. Cancellation and prepayment policies vary according to accommodations type. Give Light and the People Will Find Their Own Way. Sat around for 2 hours till a room was readyShould have been a hermetically sealed room by then! Service was amazingly efficient. Lunch, Yet when I called the hotel from an outside phone to book a room there were several rooms still available. Examine your luggage carefully while repacking and when you return home. Now what I didnt like about the hotel was the toilet in the restroom in my room was leaking water. Yeah right! Yet when I called the hotel from an outside phone to book a room there were several rooms still available. 2023 Expedia, Inc., an Expedia Group company. Basically got one night free with purchase of one night compared to other Hotels in same area. Booking.com. Contact the property for more information. Lift up each headboard an lay it on the bed. "Bed bugs can be present in any hotel no matter how expensive the rooms may be. COLORADO SPRINGS It's a situation you hope you never have to deal with, but more and more of our neighbors are waking up to find evidence of bedbugs. Nice spacius and clean I really didn't know about bed bugs at the time. Beautiful little hotel This is not a rash, these are bites! News5 spoke with a local exterminator who is working to raise awareness and to help find the bedbugs before they find you. She e-mailed me a copy of what lookedRead Full Report at bedbugregistry.com, On Mar 24 2011 millergirl73 wrote, We stayed at this hotel last summer, June 2010, and left with some bites on us all. Built in 2017 as an exclusive couples romantic getaway. Which is very unfortunate because it is a comfortable, clean, nice looking hotel and a great value. There was a problem loading the reviews. We will definitely stay here again if we are in the area! We stayed at this hotel last summer, June 2010, and left with some bites on us all. These professionals follow Integrated Pest Management (IPM) principles, which will include monitoring for any bugs that may havebeen missed during treatment. The atrium for the hotel is beautiful. In fact, we just had a pest control company mention to us the other day that all the calls they are seeing right now are in your higher-priced properties," said Jeff White, chief product officer at the pest control manufacturer SenSci. Contributions should be travel related. The Academy Hotel Colorado Springs 8110 N Academy Blvd , Colorado Springs, Colorado 80920 855-516-1090 Reserve Lock in a great price for your stay. Days Inn by Wyndham Colorado Springs Air Force Academy View Hotel 685 reviews 0.3 km from The Academy Hotel Colorado Springs Free Wifi Free parking Studio 6 Colorado Springs, CO View Hotel 29 reviews 0.5 km from The Academy Hotel Colorado Springs Free Wifi Free parking Breakfast included Embassy Suites by Hilton Colorado Springs View Hotel Now the bedbugs have made a comeback and the experts have noticed some reasons why bedbugs are spreading. On Dec 30 2010 sush81 wrote, I stayed at this hotel for almost a year and enjoyed it until I stayed in a room that had bed-bugs. This review is particularly disturbing since The Hotel Manager and I have had a number of conversations with this guest and had sent her the written confirmation from the 3rd party certified inspector that there was absolutely no evidence of any insects or more specifically bed bugs in the rooms this guest spayed in. We had dinner at the hotel restaurant and it was great as was the breakfast buffet the next morning. Colorado Springs Bed bug Reports Best Western The Academy Hotel Bed Bug Reports Recommended tips after hotel check-in: 1. Elevate your luggage on a luggage rack away from the bed and wall, since bed bugs can often hide behind head boards, artwork, picture frames and electrical outlet panels. All rights reserved. Select dates to see this property's availability and prices, Food: They typically feed at night once victims are asleep, making it more difficult to catch them when they're active. Along with the certified pest control expert, the Executive housekeeper, Maintenance engineer and Hotel Manager (all of whom have passed Best Westerns class on how to detect infestation and the procedure if found) conducted an investigation which includes careful inspection of the mattress and box springs as well as removing the headboard from the wall. We have more than 70 million property reviews, all from real, verified guests. News5 spoke with a local exterminator who is working to raise awareness and to help find the bedbugs before they find you. The eggs are almost impossible to see when laid on most surfaces. (Click on the Red Icon to view detailed bed bug reports.) Hotels.com - Deals & Discounts for Hotel Reservations from Luxury . This was for the price a grand slam! 78 out of 2735 reviews" ". Freeland says in his experience people who are buying used furniture are seeing some of the worst infestations. Rooms were clean and comfortable Pet-friendly rooms are also available. She contacted me later in the day and said she would e-mail me their report. Copyright 2020 Scripps Media, Inc. All rights reserved. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out.