Bosch HMI & Drive Unit Manual. Right: Handlebar-mounted Trio control unit. Yes, though the motor will only provide assistance up to 15mph, at which point (by law and as with all e-bikes in the UK) the assistance will cut out. Current supplied by the Battery Pack is too high. Continue charging. eBike hall-effect sensor error - fix it yourself SMLRO - YouTube Switch off the eBike System. Throttle Error Many riders have a tendency of pulling back the throttle cable and let it go even without a slow release. This image depicts where the battery level is displayed on the handlebar mount and what each colour represents. Literally, all you need for a pedal-assisted ride at your fingertips. Select the Pulsometer option and follow the instructions. This section is intended for developers who are debugging system errors. No, pedal-assisted electric bikes do not require you to hold a valid drivers licence, pay tax or take out insurance. ]#!MG;$sEEgm{VXBNK9^w`H0 y!qA4C+`Y& orbea gain error codes Below is a tabulated error code, cause, and description of commonly experienced ebike errors: As stated earlier, error codes vary with manufacturers; s830 error codes are usually displayed on an s830 LCD unit and have different factory values. If the problem persists contact your eBike dealer. Please let me know how to get around these problems, Hi I have recently bought an Orbea 20M and have tried many times to open an account but I just cant seem to manage it it just keeps say that I dont have internet connection when I no I have or it just says its has a problem , can you please help me, many thanks Peter, My wife has trouble working out which power level she is in on her Ribble. Regards, Please contact your eBike Dealer to activate it. How do you change between the Cycling Modes when you are riding and you dont have a phone? Look out for the batteries and see if they are installed and fully charged or not. 0000007449 00000 n To help you get the most out of your Ribble e-bike, we've put together this guide on some of the key features that will transform your e-bike riding experience. EBM App Activation 50 pts. Discharge the battery and then recharge it. Please check the battery Pack connector. I am delighted with the machine super fit. And Error code 07 does not always indicate a hub motor problem. E-Bike Classification Class 1: pedal assist up to 20 mph Motor Mahle ebikemotion X35 250W Battery Capacity (Wh) 250 watt hours Weight 32 lbs. When you first receive your Ribble e-bike we thoroughly recommend downloading the MAHLE companion app from the Apple Store or Android Play. If the problem persists, contact your eBike dealer. You will need to return under warranty to a dealer that has the required cable. Insert the ANT+ dongle and all the cables and connectors inside the top tube to the seat area of the top tube. Hi: I too have an Orbea Gain. I got the issue yet again after a few months. A companion app is also available to download which displays such details on any smartphone. Excessive temperature during use. Its no doubt that at some point, you may encounter one or some of the errors discussed above. If this persists, consider replacing the controller. However, if you feel that these pre-sets are not quite to your liking and you are reasonably tech-savvy, you can also customise the power that each level offers. PDF USER'S MANUAL RANGE EXTENDER - Orbea %PDF-1.5 % Stop charging and protect bicycle from wet and cold until temperture of cells increases. It occurs when the controller gets to its maximum temperature level. Error in the communication with the Remote control. One or more hall sensor cables could be disconnected or damaged. c[bk8zmk~ PW Why not take on the Five Ferries Island Hopping Challenge like Jane. I am assisting my 10th grade grandson with a project he has at school. As mentioned briefly above, whenever the button is pressed the LED will always default back to display the current battery level. What electronic drive system does it use? It wont function correctly, indicated by, The battery voltage is too high to run the bike. This invaluable tool raises the interaction between bike and rider to a whole new level. I get a message no internet connection or I get there is an error but it doesnt tell me what the error is and it also gives me a message to check for an email to finish the registration. Solution: Check if the speed sensor and magnet have been installed correctly. If the problem persists, contact your eBike dealer. Ebikemotion know about this issue and have issued a firmware update to solve it. The link above does not show all the error codes, at least not the one I got which is 201. If pressed again the unit will vibrate twice to let you know that no assistance is being offered. With the missing magnet, the e-bike motor cant determine the speed appropriately with speed sensor. To take advantage of the heart rate functionality, you will first need to link the app to a compatible heart rate device. The display itself is used to indicate the selected power level, available battery level, and more. Short curcuit at power output. Orbea Gain iWoc One Problem | CycleChat Cycling Forum ebikemotion end user manuals - Raleigh UK Ltd Description. I was named his supervisor and certainly want to help! As Jaxx says, the ebikemotion app can be a bit buggy. In truth, there were many key factors that closely matched our vision for the e-bikes of the present and future; Depending on which genre of cycling the bike is designed for, the control button can be found either on the top tube or on the handlebars. This video goes over how to use the controller to get the most out of the bike. He rode the bike a short distance and soon got an 07 message. Ebike.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com, Common Electric Bike Error Codes and Solutions, Electric Bike Error Codes List and Description, When the hall sensor is loose or blocked by silicone residue. Seems as though it will start now but shuts down momentarily. The bike and hub driven motor drive system components are IP54 rated so are protected against splashing but not full immersion. Will be returning it to the dealer tomorrow. Contact us for further assistance. For any error, your electric bike will flash a light indicator or display an error code. A high-temperature error will display as electric bike error code 10. caring for your electric bike to find our top tips for maximising battery life. It really is very simple and will quickly become second nature to you. Download the Ebikemotion app, available on the Apple App Store or Google Play Store. The bike obviously goes faster if in freemode but I cant get the right setting. Think of it as a built-in Google Maps. Swipe right to left to switch between speed and map display. Good Evening, This colour indicates the amount of battery charge that is available to use. Check point is in good condition. Press Button B (bottom button) to decrease the assistance level to the next level down until no assistance is provided. Monitor: The monitor screen is the main screen used in the app, which details battery life, speed, motor RPM, and even your battery life. Charge your battery for at least 30 mins and check if the voltage value increases. Press again (whilst it is flashing) to advance to the first assistance level (Green). EHZE*d[Q+{v`;Msw [o6m=o}z)K:1kh4h>MvvFUR&ctvNck6]5TLS|F}oWLcq)r1rF99,d;3"%p ]%p ]%p ]%p ]%kE^5xC'r1CN9s:t1C6lf0Cl1^ Its the power supply error of the electric bike. Solution: Turn off the system to cool down to the permissible temperature or let the drive unit heat up in case of low voltage. Our aim is to simplify the instructions to make riding your new e-bike as easy as .well riding a bike! My bike HIMO C26 stop working on the display showing error code 30H Im also give my bike to see someone who understands but they cant find the problem . In addition to providing key data about the bike's systems, it's also capable of recording your ride data. The male and female prongs should have a positive connection. If the above tricks dont work for you have a look at the electric bike error codes below. The MAHLE SmartBike System App for e-bikes is a must-have for all Ribble e-bike owners. Click the owl icon to create an account if you don't have one already. First of all make sure that your battery is fully charged and has enough voltage. If so, ensure the switch is on. Then, of course, you have to consider how the battery is mounted. Select calculate to enter the next screen of which has two pages: First Page This initial page Distance remaining of the ride, time remaining Second Page Amount of battery needed to arrive to the destination. It's a tendency practiced by many riders. But, what was it about this particular system that made us choose it over the others? H\n0E The first time I ended up solving it by ridding it in this limp mode till the battery was down to 90% and when I plugged it in the error went away. Battery Pack sensor damaged. Even though getting error codes can be any riders nightmare, they are bound to appear anyway. Eco, Urban and Sport will each offer a slightly different configuration on how much power is offered at each assistance level. Improper connection between the display and controller-. Quick Neo SL 50 pts. In each of these modes you can use a slider to set a value between 30% and 100% for each of the 3 available Assistance Levels. Copyright 2012-2022 EBR Electric Bike Review, Inc. Also operating under the name EBR. Replacing the, Why would you consider upgrading electric bicycle battery from 48v to a 52v battery, Health and the environmental benefits of ebikes. It happens when there is a wrong software installation for the line series (performance line) or the type of bike, e.g., speed/cruise, gearbox in the hub, or derailleur. Interested in a Bike with an Ebikemotion Drivetrain? First things first: turn on your bicycle, and make sure the Bluetooth on your phone is on. Replacing the controller may solve the issue. Start Activity tracks and logs your riding data similar to Strava. bikemotion x35 | Pedelecs - Electric Bike Community Once you connect your bike to the app you are able to select 1 of 3 cycling modes. Seller claimed it was a faulty PAS (Hall effect) sensor, but it was something more obscure (Phase III connection error: Erorr code 24), which sounded more motor like to me. It occurs when a biker pulls the throttle cable without slowing down first, resulting in abnormal responses. This year's list contains 78 items which scored a 9 or 10/10 with our tech team - this gear is the best of the best, and . After google searching some I found a site that is not Orbea which explain this code as "Active balancing circuit" and told me to "Allow to charge until the error disappears (around 3 hours). It then started charging so I left it for a few hours. Les diffrentes erreurs possibles sont : Erreur 21 ou Erreur 30 : Problme de connexion (cble mal branch) Erreur 24 : Problme sur le cble du moteur (mal branch ou abm) Erreur 25 : Levier de frein engag l'allumage (c'est a dire que lorsque vous allumez votre vlo et votre cran, il ne faut pas rester appuyer sur les leviers de freins) One charge cycle is equal to charging the battery from 0 to 100% once, 80-100% 5 times or 25 to 100% 3 times. 0000002715 00000 n I had worked there for almost six years, and later I quit the job and started my own business where I sell different types of e-bike and their tools and accessories. >3.DHrxmYI@mKyOv\6) \xXgi^/GfQQhl DtZh[9VgAw9J;ATs?y/G;'L^P4SknV1&@H@2.QGk*I01bdD Bj}.Zrso J) |XiJg@"cM4,j=(ED8(eK24,j7s5PKGX*jTBn'L0oiV Can I ride this in the wet? Should it be necessary, we can also contact Ebikemotion who can remotely log into the bike and assist with resolving the issue. He successfully installed parts and battery. Wait until the temperature drops. 0000030681 00000 n Ribble e-bikes are built around the Ebikemotion X35+ 36V/250W M1 Motor System. This is especially handy for riders with underlying health issues who may have been warned not to exceed a certain heart rate. Check the position of the spoke magnet. Repeat the process described above to select level 2/Amber and level 3/Red. The assistance will still work but only for approximately 50 miles. Alert Settings Can set reminders for water stops, food, when you reach max heart rate or the point at which the return route exceeds that of your battery life. JavaScript is disabled. Because generally, error codes indicated that there is something wrong with the bike. The Addict eRIDE 20 is the base model at 3,999 and comes with a mix of Shimano Ultegra and 105 mechanical. Behavior Turn off enable contextual audio advice to eliminate sound notification Turn off enable summary audio advice - notifies you of assist level, battery life every time you have an app open and switch power setting on the bike. Along with 20+ other leading bike companies, Cannondale is proud to be a part of the e-bike battery recycling program organized by PeopleForBikes and administrated by the not-for-profit Call2Recycle. If the error remains, try a new controller after unplugging the brakes. This easy to use, multi-function button lets you access all of the functionality of the X35+ system when you're out riding the bike. Should an error occur with the system, the app will display an error code. Sign up forin-stock updates and discounts! 0000000776 00000 n If the error is not solved, replace the battery. The app will show if there are any errors in the bicycles electrical system. 500 miles on bike. I will be calling the retailier tomorrow but expecting no solution as this seems like and issue with the battery or charger. Getting error messages can be annoying at times because it means Something is not working right. You'd be hard-pressed to know that they are e-bikes at all if you did not look VERY closely. Ive luckily have not had any issues. In any case, here are a list of potential error codes. Solution: Change your bike battery by calculating the necessary voltage (not more, nor less). How to Fix Electric Bike Error Codes (Quick Solutions)! - eBikeBuster This article gives you more insight on how to fix electric bike error codes with some quick solutions. If the problem persists, contact your eBike dealer. Ribble Hybrid AL e review | Cycling Weekly It's important to note that you can't raise the assistance of each power setting beyond 100% nor drop it below 30%. You can buy the unit separately or replace it entirely in case of damage. When connected to the bike it charges the main battery when assistance is not being provided. Switch your electric bike off and wait for 10 seconds. Enable auto pause - pauses in the same way as your GPS cycling computer stops. Can you please help or put me in touch with someone? If you are getting error code 08 (throttle issue) first check throttle connection carefully. This type of error happens due to a simple connection problem. Let the battery rest for 2 hours and replace the charger with a new one. Find out here. Temperature too low during use. Its on a dual motor e cells super monarch. If you have an LCD Display (with digital screen) press and hold the M button for a couple of seconds to turn the kit on or off. I have a schuck 29 inch front wheel motor conversion kit that I have put on my 21 speed. Charge the battery within the appropriate temperature ranges. . 0000003817 00000 n Every error code defines different issues with the bike. Battery pack sensors are damaged. The X35 motor system is light, powerful yet extremely compact. 0000002866 00000 n Features SmartForm C2 Alloy frame and a full carbon fork are a lightweight yet durable combo Shimano GRX 400/600 drivetrain and hydraulic disc brakes offer excellent on- and off-road performance Please check the remote connector. I typically charge 80-99 percent right before use but I do charge overnight (8+hours) about once a month to balance out the cells entirely. Want a bike quick? If you regularly use the companion app, you may see other colours appear on the control buttons. the bike is switched on and you are in close proximity to it. Uncomplicated, painless, and very sleek. Temperature too low during charging. Salt Lake City, UT 84105 Check connection or contact your authorized dealer. Hi, e. Refasten the Iwoc One to the top tube with a 2 mm wrench (1Nm). BEFORE you click the link, please ensure the following; Remember to power up the bike BEFORE opening the app! thanks for checking out our blog post about the Orbea Gain. Communication error issues can cause while there is an error between the controller and display. Check the wiring accessory, disconnect it and contact the accessory supplier. Upon your first time using it, youll encounter a login screen. If the problem persists, contact your eBike dealer. The throttle may be loose or damaged. Error 8 hall sensor usually shows the above error. ( NOTE: Disabled File and Printer Sharing under network adapter stops listening port-445 and you would not be able to telnet . (801) 364-0344 0000030374 00000 n High voltage or incorrect battery use on the bike shows electric bike error code 7. The dealer can use any flash drive Properly inspect all the visible connections and see if the display is adequately engaged or not. 0000029939 00000 n However, you can quickly eliminate such errors with the correct use of electric bikes and regular maintenance. Charged for 6hours, light went white, took the bike out, did two pedal strokes, it started flashing pink again. ebikemotion APP is one application to be used in combination with one smartphone as bicycle computer for standard or electric bicycles (e-bikes). Besides his business, he loves to do research on different aspects and share his findings with others. The new external battery kits to install on any bike that has the Ebikemotion X35 motor system. It occurs when both batteries are fully charged. I spoke to the dealer and he said there should be an error message posted. Select the Pulsometer option and follow the instructions. For a better experience, please enable JavaScript in your browser before proceeding. Register using either your email address or Facebook account, at which point youll be let into the app. Also, due to bad or cheap cables, this issue can happen. Email us today, and get a reply within 24 hours on weekdays! To turn the pedal-assist system off, simply hold down the button for approximately 2 seconds. Shop our Selection of Bikes with Ebikemotion Drivetrains, I just bought an Orbea and downloaded the ebikemotion app. White: 75% of the battery or more remains. Cannondale Topstone Neo SL 2 Electric Bike | REI Co-op (When the bike is stationary or descending). Thanks. I have had a error code that shows itself on my ebikemotion app while riding. Written by Alvin Holbrook, on March 03, 2021. How electricity flow in an electric bike works. This cage replaces the bottle cage situated on the seat tube of the bike. Bosch Intuvia Owner's Manual. Would you give us any feedback as to what your thoughts may be concerning what the problem could be and how to remedy it? Basically, he is a businessman and research writer. The chief editor of this site, eBikeBuster. After completing my graduation in mechanical engineering, I worked for a renowned e-bike manufacturing company as a technician. Make sure that the brake lever is not pulled back and that the cut off switch is not engaged. Download the Ebikemotion app, available on the Apple App Store or Google Play Store. Combine this market-leading weight with a 250w motor and you have the perfect blend of power vs weight. What is the life expectancy of the battery? Check that the charger is in good condition. This wrong tendency will lead the throttle abnormality to break or damage. If the IWOC button stays white only, my first instinct is to connect the bike to the Ebikemotion app. This advanced motor system was first conceived by a team of engineers and cycle enthusiasts at the German automotive giant MAHLE. Light Blue - If you are using the companion app and receive a notification on your phone the LEDs will briefly illuminate a Light Blue colour. Fatal Error. The battery has a life expectancy of around 500 charge cycles. Ranjit. Upon opening the app you will then be asked to enter your email address and password. In the meantime, if you continue to ride with the range extender connected it will clear the fault once the main battery discharges a little. Ebikemotion recommends using an iPhone 4S or newer, as well as Android 4.3 or newer. Batteries4pro - Bosch drive unit error codes list Battery Charge 25 pts. Codes d'erreur Bosch Le Bosch Performance CX est le moteur eMTB le plus utilis sur le march. During the start-up procedure, the button will initially turn green to indicate everything is working correctly. With any error, the e-bike started flashing. f. Turn on the . Using OpenSource systems for navigation (OpenStreetMpa) and Weather (OpenWeather) Orbea Gain M30 features an upgraded MAHLE Ebikemotion X35 Plus rear hub motor and an integrated Ebikemotion battery unit. The battery used on the bike produces higher than the required voltage. Let us know if you have any other questions. From flat, the battery takes 3.5 hours to reach full capacity. Saturday: 10am5pm 02. You will need to take it to a dealer that has the necessary cable. Quick User Guide - iWoc ONE - Quick User Guide (EN-ES-DE-FR-IT-PT).pdf. So, before we go for the electric bike error codes here are some general tips to solve these common problems. hb```b``c`e``9 l@1Oi"aKL"E?TWWYoPzznCV mNGE2yj I^q.:d5l!HJzY?35;f8\IX!1hLe+8'e? MAHLE ANT DONGLE IWOC TRIO MANUAL (ES-EN) - Issuu Temperature sensor damaged. Some errors may have more or less similar solutions. Seems to be a real issue with this battery after reading this thread. Solution: Try reconnecting all the primary wiring harness connections and the motor lead connection with the speed sensor and battery. Once the start-up procedure finishes a single solid colour will be displayed. Can anyone help me please Monday - Friday: 9am - 4pmSaturday - Sunday: Closed, Then check input voltage (P03) through your, And Error code 07 does not always indicate a hub motor problem.