With BT Hub Manager youll be able to see at a glance if someone is using your wireless broadband signal without your permission. How to access the Smart Hub Manager The Hub Manager is where you can change or view your Hub's settings. So my problem is nearly solved. Then follow these simple instructions: You will be asked to enter a password. How do I use different DNS servers or set up dynamic DNS on my Smart Hub? No, it really is that simple. Type the following numbers into the address bar: Type 192.168.1.254 in a web browser to open BT Hub Manager. Find help for all the recent models of the BT Hub - including the BT Smart Hub, 4G Mini Hub and the BT Home Hub 5, Hub 4 and Hub 3. Well help you ease the pain and get you to a solution - fast! View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Hub to get the most from your wi-fi, Download the Business Smart Hub user guide. If it's not listed you'll need to create a new port forwarding rule. Depending on your socket type, you might need to use a filter. Sorry not much help really. On digging deeper, i get blank screen with 192.168.1.254, raw html and a not secure message with http://192.168.1.254and finally a red not secure warning screen with https://192.168.1.254. Then prompt your device to connect to the Hub. Next, select the first device that you want to control and choose the days and times for which you want to set limits. Press 'Enter'. This Video Demonstrates how to assign Static IP address to a device connected to BT Hub 6 using the online the BT Smart Hub Manager. This site uses Akismet to reduce spam. Go back to: Here are some answers to help you >, How do I set up port forwarding on my BT Hub? Are you having problems with BT Hub Manager? Your Hub will be called something like BTHub6-ABCD. If your Smart Hub 2 doesnt have a WAN port, you may have been sent the wrong Hub. My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. Every device that uses the internet sends its packets of data through specific ports. If you are using a VPN, say for homeworking, its possible you might need to set up port forwarding, but you will need to know the port range information from your IT department and most VPN clients should work on the hub without this being required. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. For example, if you dont want your children to be online when they should be sleeping, you can tell BT Hub Manager to restrict internet access from your kids mobiles from midnight to 8am. BT Smart Hub 2 manager and Windows 11 Go to solution My laptop running Windows 10 is happy to let me talk to my Smart Hub 2 manager via 192.168.1.254 via a browser. A steady blue light on the front of the Hub means everything's OK. If everything is working properly you should see a screen like this (some details have been blurred for security reasons): This will give you basic details, such as whether the router is connected to the internet, the status of the different wireless bands, and how many devices are connected to your router (21 in our house!). If this happens get in touch with us. BT Hubs are configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. on If you've turned Separate Bands on, you'll be able to select the channel for each band. The BT Hub manager lets you make changes to your BT Hub settings so you can get the best out of your wi-fi and broadband. Click, Once saved, your new rule will appear on the table, Open a new web browser on your connected device and type 192.168.1.254 into the address bar. Remember, if you've got Fibre broadband you'll need to set up your Hub with the Openreach modem - see the instructions further down. The Smart Hub 2 is our most advanced router and comes with a combination of unique features to deliver fast speeds throughout the home. We hope you wont have any problems with BT Hub Manager if your follow our guide but if you do we can suggest one or two solutions. Learn about your Hub Getting started Learn about wireless in your home Fix problems with your Hub Advanced features >. Viewing the status of your Smart Hub 2; Changing the wireless settings on Smart Hub 2; Restricting the wireless devices that can connect to your Smart Hub 2; Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2; Using Smart Hub 2 as a modem only . You'll need your Hub's wireless network name and password. This takes a few minutes. Wait until the lights on the modem are solid green, then plug in the Smart Hub. Download the relevant user guide below or follow these instructions to get the fastest possible speed with your BT Smart Hub. Yvonne, How do I retrieve my phone numbers from the stored file I place on the router manager, The Big Tech Question delivers straight answers to the biggest questions in tech. >, How can I set up or change the admin password on my BT Hub? My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. And some questions nobody really wanted the answers to. This means when you search for your Hub in the list of wireless names on your device you'll only see one. My laptop running Windows 10 is happy to let me talk to my Smart Hub 2 manager via 192.168.1.254 via a browser. >, How can I set up or change the admin password on my BT Hub? If you do have a problem with the Wi-Fi, this may reveal what it is. It's not an extension socket. This will open the Hub Manager, Enter the admin password. If your router wasn't supplied by BT, you can check the instructions supplied with the equipment. However, as soon as you try and do anything vaguely interesting, you will be prompted for your Hubs admin password. How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar If you dont have a battery unit, unplug the modem. im using italk atm and a zyxel router how can i daisy chain to the bt hub 2 so i can use the bt hubs 5 ghz wifi, too complicated for we oldies. Here's how to set up a Hub 4 or Hub 5. Remember, if you've a Hub 4 and Fibre broadband then you'll need to set it up with the Openreach modem - see the instructions further down. Different types of BT Hub Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. If you have changed it and now forgotten it, you can use the password override feature by click on, Click "Create a new port forwarding rule", Enter a name for the port forwarding rule you want to set up (for example, 'My webserver'), Select the device you want the port forwarding rule to apply to, Choose from the available devices and click, Enter the external and internal port number range. You can turn it on or off. >, What is the Wireless mode feature on my BT Smart Hub? Download the user guide below or follow these instructions on how to set things up: BT Home Hub 3 - BT Infinity getting started (2012-2013 version). Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. If you've still got problems, try ourBroadband troubleshooter>, If you've got Complete Wi-Fi and need help connecting your Wi-Fi disc, see How do I set up Complete Wi-Fi? Important! 16-08-2022 Your Hub is ready when the light turns steady blue. If it isn't blue, see connection troubleshooting below for help with connecting. Click Advanced Settings Click Wireless Enter the admin password. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. From the Hub Manager, click on Advanced Settings, then Wireless. Unless youve changed it beforehand, your Smart Hubs admin password is printed on a plastic card thats stored on the back of the router. We know its a clich but resetting works more often than youd think. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet, Getting started with your BT Business products (onboarding guide). You want to fiddle with the settings of your BT Smart Hub. >, How do I turn off BT Access Control for a device? Wireless Try connecting your device to the router with an ethernet cable instead of using wireless. If there is already some text in the address bar. To set a different password, first of all type 192.168.1.254 into a web browser to access BT Hub Manager. If its the first time youve used BT Hub Manager you will need to enter the admin password on the back of the broadband router. When your device connects, it automatically chooses the best wireless band. If that doesnt work, try connecting to the router via an Ethernet cable (shown below). >, How do I turn wireless on and off on the BT Hub? Here are the most useful features youve got access to now that youre in the BT Hub Manager: We think parents of teenage children will make good use of this one! Wireless mode They're on the back of your Hub. Even if your Smart Hub has lost its internet connection, you should still be able to access the Manager. For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? How do I control the time when devices can access the internet on my Smart Hub? This table shows the main differences between them. None - anyone can connect to your wireless network without entering a password. If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. Re: BT Smart Hub 2 manager and Windows 11. However, if the Wi-Fi has dropped out, you might not see the settings. How do I restrict the wireless devices that can connect to my Hub? Can I connect my BT Hub using a telephone extension lead or socket doubler/splitter? If you've got Broadband (copper broadband) download the user guide below or follow these instructions. Once youre logged in youll see a button for Advanced Settings. Press the Power button on the Hub to turn it on. If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables. IP address How to access the Smart Hub Manager; Download the Business Smart Hub 2 user guide; Using. It's not an extension socket, Press the Power button on the Hub to switch it on. BT hubs are the centrepiece of BT home broadband. According to BT, these latest broadband routers are more powerful than ever, allowing customers to connect more devices than before without any discernible loss of download speed. Security Password Fibre customers:Many faults can be fixed by power cycling the Openreach modem turning it off and on again. Looking for tips on how to squeeze the best performance from it? 15h14. If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. 3. The Hub Manager is where you can change or view your Hubs settings. How do I use my Smart Hub as a modem only? You can re-use your filter and Ethernet cables, so please keep them. Solid surfaces like walls, doors, wardrobes and cupboards slow down your wi-fi speeds. How do I connect my device to my BT Hub by Ethernet cable? It's also easy to see the Hub Manager across all devices. The easiest way to access the BT Smart Hub Manager is to type 192.168.1.254 into a web browser, or simply click on our link. Find what hub you have BT Smart Hub BT Smart Hub 2 BT Home Hub 3 BT Home Hub 4 BT Home Hub 5 Differences between each Hub Still need help? Instead the Smart Hub 2 connects to the Openreach modem (or ONT). He was once Deputy Editor of Mail Online and remains in therapy to this day. The light on the front will change colours while your Hub sets itself up. Here's how to set up a Hub 3. As a general guide, 5GHz provides better speed while 2.4GHz gives better range. You dont want your neighbours taking advantage of the internet connection that youre paying for! How do I set up port forwarding on my BT Hub. Make sure that your computer is connected to the Smart Hub via Ethernet or . >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? If you have an engineer appointment booked to install BT Broadband, they'll connect up your BT Hub for you. Remember you need to save any changes you make. For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? >, How do I see which of my BT Hub's wireless bands my device is connected to? (Make sure youre connected to your home network.). Connect your Openreach Ethernet cable (the one with red ends) to the back of the Openreach modem and to the "Wan" port on the back of your Hub (also coloured red). Three Main Factors That Will Shape Software Testing in 2021, EE Top Up Guide For Pay As You Go Customers. Next, select the first device that you want to control and choose the days and times for which you want to set limits. Select Save to store your changes. Youll need the Admin Password for Hub Manager to make changes to the advanced settings. Open a web browser Type 192.168.1.254 into the address bar (where you normally type the internet address; there's no need for www or http, just type the number directly into the address bar). Channels It's also easy to see the Hub Manager across all devices. The Big Tech Question is a joint venture between, switch off the hugely irritating Smart Setup. How do I change my Smart Hub's wireless settings? Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub, Check to see if the game or application is listed in the "Game or Application" dropdown, If listed, select the relevant game or application and then select your device on your home network, To create a variant of a game or application that is already defined select, Select "Protocol" from the drop down and enter "Port range" and "Translate to" as appropriate for the rule you're adding, If there are multiple protocols/ranges for this rule repeat steps 4 and 5 as appropriate, Select the name chosen in step 3 in the "LH Game/Application" box and in "RH Device" box, Select "User defined IP address" and then manually enter the IP address. Broadband & internet Setting up BT Business Hub or router Broadband & internet Search Popular Commonly asked questions Setting up Get up and running Using Making the most of . BT Hubs are configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. Set the security level for your Hub's wireless connection -. Use your Hub Manager to get the best from your WiFi and manage settings: see all your connected devices; see your broadband performance; fix problems using help wizards; access advanced settings; change your WiFi password To open your Hub Manager: make sure your Hub Manager is connected to your computer; open your web browser on your device Guide to using the BT Business Smart Hub Changing the IP address of your hub From the Hub Manager go to Advanced settings then My Network then IPv4 configuration You can view and make changes to your Hub's IP and DHCP settings (if you need to revert to the default settings, there's a Reset to default button on the top right of the page). Also restart the computer/tablet/mobile youre using to access the Smart Hub Manager, in case theres a problem with the device rather than the router. Youll be asked to enter the new password twice, to make sure its correct. >, How do I turn off BT Access Control for a device? on Click on the title and picture of your Hub to see links to all our help. Unsurprisingly, we've called this gizmo Smart Scan. Here's how to turn wireless on and off on the BT Smart Hub: Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. This is where youll find all the essential settings for managing the nuts and bolts of your broadband connection, including changing your wifi password, setting parental controls and restricting the devices that can connect to your broadband. on BT Home Hub 5 - Information and troubleshooting guide (for Fibre you install yourself). Enter your current password followed by your new one. First of all, you need to be at home using a device thats connected to your BT broadband hub. >, How do I turn wireless on and off on the BT Hub? It only works when Separate Bands is off. When searching for your Hub on your device, you'll have to select which band to connect to. Ethernet sockets are becoming increasingly rare on laptops, but if you are able to plug a cable directly between router and computer, do so. Turning on this setting will mean your Hub has two separate bands, one for 2.4GHz and one for 5GHz. Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. Whats next? Do you want to know how to get the most from your BT Business Smart Hub 2, from setting it up to fixing problems? I am grateful for that thought, I have not used a microsoft browser for years! Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. Press the Power button on the back of the Hub to turn it on. The password should now be changed to something of your choice. If youre typing 192.168.1.254 into your web browser and youre getting a blank page or error message, there might be a problem with the Wi-Fi connection. You should be able to access the Smart Hub Manager from any web browser, be it a smartphone, tablet or full-blown computer. You can edit names and devices anytime you want. >, BT Home Hub 5 - Information and troubleshooting guide. If you've still got problems, try our Broadband troubleshooter>. 16h22. Whats more, BT claims the wifi-signal from a Smart Hub is capable of reaching further than any router from their broadband competitors. Depending on the position of the Openreach modem, fibre customers might not be able to change the position of their BT Hub. Click here for more about setting up Full Fibre yourself >. If you've a Hub 4 or Broadband (copper broadband) download the relevant user guide below or follow these instructions. >, How do I set up port forwarding on my BT Hub? After you have entered the router's IP address in the address bar simply press the Enter key on your keyboard. This table shows the main differences between them.
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