Unable to get in touch with anyone from customer service to resolve issue. Hi Sinead,Thanks for taking the time to leave us a 5-star review.We are so happy you love your order! Was my daughter's main present - I'll never use this establishment again and urge others not to as well. I have no complaints at all, fantastic service.. item arrived perfect after 3 days. Very unhappy customer will not be ordering online from them again, Hi Priincess Eliyahh,Thanks for taking the time to leave us feedback, we appreciate all feedback left!Could you please update your review with your order number so we can get this looked into for you?Thanks,Shan. Take care!Thanks,Rebekah. Please note: The normal 14 day returns policy will re-commence from Monday 26th December. Tried to send Crocs back as they didnt fit my daughter. Replies to negative reviews in < 24 hours. Having always been passionate about writing, shes written for websites, newspapers and magazines on a variety of topics, from jewellery and culture, to food and telecoms. You can find her work across numerous sites, including Wedding Ideas Magazine, Health & Wellbeing, The Bristol Post, Fashion & Style Directory and more. We hope to see you again soon!Thanks,Rebekah, Spent 8 hours looking and this was the only place that had my correct size and colour of crocs!! Our 16 year old son made a two bus 18 mile return journey only to have this pointed out by the assistant. Strengthen your review by uploading photos & videos. Hey Maddy,Thanks for taking the time to leave us a review.I'm disappointed to hear that you haven't received your order after waiting so long!I have looked into this and I can see that sadly there has been no update to the tracking since 16/02, so we have to class this as a lost parcel.I have emailed you asking if you would like for us to resend your order, or if you would like a full refund instead.Could keep your eye out for this, and get back to us so we can get this fixed for you.Thanks,Shan, Information provided by various external sources. I have been waiting for confirmation that my return has been received/refund for 3+ weeks. In November 2022 I placed an order with FootAsylum and it never came. Perfect from start to finish. It needs to be unworn or unused and still have the original tags. To start a return, fill out the returns form that came with your order and follow the instructions on the form. Footasylum exchanges are only available in the UK. Delivery to Australia was super cheap and very very fast! 2023 Trustpilot A/S. Check out what 59,467 people have written so far, and share your own experience. Click the 'Copy' button to copy it. Highly recommend and will definitely buy from Zavetti again. We hope to see you again very soon.Thanks,Rebekah, Terrible customer service, they over sell stock make up some delayed delivery emails and then wait for you to contact them after a week saying they dont have any in stock heres a refund. Anyone can write a Trustpilot review. We use dedicated people and clever technology to safeguard our platform. Suggested companies are based on peoples browsing tendencies. What Is Nike's Returns Policy? | Nike Help Footasylum has collected 369 reviews with an average score of 1.86. . Refunds are made to the original payment method, and products must be in their original boxes and packaging. AVOID THIS COMPANY!!!! You can pay for your new Footasylum trainers, boots and sportswear with Visa, Mastercard, PayPal, Klarna, American Express and LayBuy payments. Can I return my online order to one of your stores. Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. The service was quicker and excellent, I will buy more goods in the future, goods are quality, I will recommend it to more people, this shop put smile on my face. You will receive a verification email shortly. Read Customer Service Reviews of www.footasylum.com - Trustpilot Ordered standard delivery, was dispatched the next day & arrived the day after. Order placed Sunday afternoon and delivered Monday afternoon. Footasylum Reviews | Read Customer Service Reviews of www.footasylum However, i just received an email stating evri are expecting a parcel from footasylum which could be the trainers i returned due to them being faulty. Footasylum UNLCKD also means you can unlock access to priceless experiences like Footasylum events and product launches. The range includes footwear, clothing and accessories for men, women and children. Ends: Mon 6 Mar 2023. Did have returns but again no problems, straight forward and quick refund. Free return by our courier service. Due to a fault with my Klarna I contacted Footasylum through whats app on numerous occasions. Was looking everywhere but at her customers. We also ensure all reviews are published without moderation. Black and white are the most popular colour for shoes and clothing, as they act as a neutral base for bolder patterns and brighter tones. Unable to get in touch with anyone from customer service to resolve issue. Footasylum Reviews | Read Customer Service Reviews of www.footasylum I brought some trainers and returned them just before the 28 day period which was allowed for returns. If you miss this window, youll have to go through the returns process. Our 16 year old son made a two bus 18 mile return journey only to have this pointed out by the assistant. In her spare time, Beth enjoys running, reading, baking and attempting craft projects that will probably end in disaster! Will buy again, Ordered 2 hoodrich tracksuit such a great price bought for my son he loves them great selection easy shopping experience I always look here first before jd fast delivery. They also offer a WhatsApp device but it doesnt work. Next time it will be JD SPORTS for my next purchase. Unable to get any tracking information on a package ordered on 15/2 with express shipping purchased. That is great news that they arrived a day early!We hope to see you again very soon. They have sent them back to me and are refusing a refund. I was taught to value customers, no matter what job I was in. Returns at Footasylum - Staall.com UK very helpful as Liverpool didnt answer the phone. It goes against our guidelines to offer incentives for reviews. Popular Christmas FAQ 2. We hope to see you shopping with us very soon. Scam Taking money for items not In stock And will financially gain due to it Trade and standards needing looking into you incompetent fools. One very disappointed son this Xmas! Thanks,Rebekah. A quick call to Terry and he rectified the problem, I wish I had lifted the phone sooner, honestly, what a nice guy and thanks to him, my family and I can continue to kit ourselves out in our favourite shop!! Thank you so much. I have been waiting for confirmation that my return has been received/refund for 3+ weeks. Disgusting service.I was in the Meadowhall store today and I have never been so appalled at the customer service I received. They have sent them back to me and are refusing a refund. Thanks,Rebekah, Absolutely smashed it with the help from the fosse park team staff he helped me with what. By using a. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. 44.99. Although the guys were lovely and well mannered, they couldnt seem to resolve my problem. Round and round in circles. Asked for a pair of trainerscould not even tell what the guy said. Still over 300 down! Both pairs didn't fit well so returned both pairs in exactly the same parcel as they were sent through FootAsylum's preferred choice of courier ToYou through Asda. Footasylum runs individual and seasonal sales that are different to the main brands websites or stores, so you can save money and get cheap deals on the latest collections. That's because you can return Nike online orders, including custom Nike By You sneakers, for any reason within 30 days of purchase (some exceptions apply). - Mel, posted 7 months ago In just a few steps, we'll have it sorted. Got them cheaper than any other website. They all fit perfectly. Turned up the following morning as promised, kept fully updated by text and email throughout the delivery/ordering process. Not one of them seemed interested AT ALL.Firstly, to find someone for helpstaff were just huddled in a corner having a good gossip and moan. Thanks,Rebekah, Ordered a Nike Black Coat from Footasulym and within one day it arrived.Over the Moon with the coat and fast delivery.Highly recommended to anyone looking for dedicated online shopping experience.Theresa, Hey Theresa!Thanks for leaving us a review. Once cleared, your points will turn into money off any future purchases. Hey Clare,Thanks for taking the time to leave us a 5-star review.We appreciate your words and effort, and we are so happy that you have had a good experience with us.We hope to see you back soon!ThanksShan. This manager needs to be sent on a customer service management skills due to his rudeness and no customer service satisfaction what so ever. Footasylum Reviews | Read Customer Service Reviews of www.footasylum.com Shopping & Fashion Clothing & Underwear Shoe shop Footasylum Footasylum Reviews 59,844 Great 4.0 VERIFIED COMPANY www.footasylum.com Visit this website Write a review Reviews 4.0 59,844 total 6% 3% 3% 1-star 17% Filter Sort: Most relevant EM Elena Mocanu 3 reviews GB Shocking service avoid disappointment. T3 is part of Future US Inc, an international media group and leading digital publisher. How does Footasylum deliver? - Reviews Read Customer Service Reviews of www.footasylum.com - Trustpilot First and last time I will use this company. Ordered and paid on 10th December my daughter's Xmas present. Footasylum - SafetyCulture (formerly iAuditor) Very unhappy customer will not be ordering online from them again, Hi Priincess Eliyahh,Thanks for taking the time to leave us feedback, we appreciate all feedback left!Could you please update your review with your order number so we can get this looked into for you?Thanks,Shan. Asked for a pair of trainerscould not even tell what the guy said. !spoke to Edge lane store about colours in crocs. You have 28 days to return your items and you'll need your original receipt or delivery note. Discover the gadgets you never knew you needed, In-depth reviews and new tech explanations. We had to ask him 3 times just to make sure, because he would just mumble something and walk off. There was a problem. I'm fortunate that I don't need a credit rating so I'll wait for FootAsylum to take this 'debt' to court and they can produce their evidence to my lawyer. They sent me trainers in a damaged box. We hope to see you again soon!Thanks,Rebekah, Spent 8 hours looking and this was the only place that had my correct size and colour of crocs!! Shan I saw your reply you asked me to contact you on your social media page I am sorry I dont know how to do it simple email me thank you I got an account app with footasylum Mohamed shaikh. We use dedicated people and clever technology to safeguard our platform. Suggested companies are based on peoples browsing tendencies. Order placed Sunday afternoon and delivered Monday afternoon. No greeting, no please, no thank you. Find out how we combat fake reviews. This will need to be done within 20-30 minutes of ordering. This time, however, when I ordered, their courier choice was Yodel. Useless. Do you agree with Footasylum's 4-star rating? 10/10 will not be using footasylum again. Companies can ask for reviews via automatic invitations. All in all, satisfied with my purchase and dealings with this shop. Ordered it on Monday and it was delivered on Tuesday. Companies can ask for reviews via automatic invitations. I realise this was down to their preferred choice of courier (EVRI) but seeing as it was their decision to use EVRI, I do see it as FootAsylums fault also. Only response was we would receive a call within 8 hours - that was two days ago! A Footasylum discount code is the best way to save some cash, but there are other ways to get your goodies for less: Footasylum offers standard delivery for 3.95, next day delivery for 4.99 and Sunday delivery for 6.99. The Footasylum stores and website have hundreds of your favourite brands, including adidas, Converse, Jordan, New Balance, Nike, Tommy Hilfiger, UGG and many more. Create a Return International Returns For all international returns outside of the UK, please visit our dedicated international returns page. my issue with this is that you are only informed of this variation after you have paid for the item in the first place so at what point do we get to object to this term. Search for local Shoe Shops near you and submit reviews. We also ensure all reviews are published without moderation. They were dispatched quickly and delivered within a few days to Northern Ireland. Founded in 2005, Footasylum is a subsidiary of JD Sports and has grown into a popular destination for the latest footwear and athletic apparel. Ordered almost 400 worth of clothes for my son on the 12th of December! If youre a regular Footasylum shopper, you might want to consider downloading the Footasylum app. I wanted to return them but thought the trainers themselves might get damaged so taped up the box for return. We also ensure all reviews are published without moderation. Quality, style and value superb. My items never came, and because the refund took so long and because I was worried the next order would not come, due to the courier service they used, I did not reorder. Then I started a new chat and got Sophie who was absolutely lovely. Verification can help ensure real people write reviews about real companies. Easy! Simply follow our returns portal link below. Footasylum. Hi Louise,Thank you for taking the time to leave us feedback, we appreciate this.I'm disappointed to hear about the experience you've had in one of our stores.The price should have been honoured if the price tag had the label on.Could you please contact us with the trainers you were wanting to purchase in store, and we will see if we can honour the price for you.Thanks,Shan, I reported my order missing and instead of trying to help me they told me there is nothing they can do and said I have to go through my bank. 27 Feb. At least 30% off in the . Get Discount. This time, however, when I ordered, their courier choice was Yodel. Anyone can write a Trustpilot review. Footasylum discount codes March 2023 - finder Ireland Footasylum on the App Store Still over 300 down! The Footasylum app has all the latest streetwear, athleisure and footwear, including heritage styles, exclusive colourways, cutting-edge technology and much more. Been trying via live chat, what's app and calling HQ. Footasylum is a sports fashion retailer in the UK with 70 stores and over 2,700 employees nationwide. Make sure your order is unused and in original packaging and labels. If you request next day delivery your order must be placed before 23:00 Monday to Friday and before 23:00 on Sunday to be delivered the next day. Perfect from start to finish. Treated myself to some new trainers and jogging bottoms in the sale! Ordered Nike trainers. It goes against our guidelines to offer incentives for reviews. Shoved the card machine into our face. Date of experience: 18 December 2022 Delivery to Australia was super cheap and very very fast! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. We are so glad to hear you are happy with the service. We are so glad to hear you are happy with the service. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Footasylum - YouTube
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