} Haddington Central Tenants and Residents Association (HCTRA) Feb 2019 - Present4 years 2 months. In recognition of Thanksgiving, HCTRA customer service call center and administrative offices will be closed Thursday, November 26 and Friday, November 27. Business operations will resume Monday, November 30. background: #376d7d; To support the ongoing work of this site, we display non-personalized Google ads in EEA countries which are targeted using contextual information only on the page. . As an equal-opportunity employer, we value our employees and foster an environment of respect, integrity, and trust in every aspect of employment. doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable payment delivery to thousands of billers. 281-875-EASY (3279) You may visit their website or send an . Reach out to the HCTRA team using the information below. How can I pay my Harris County Toll Road Authority bill? . If you fail to register your License Plate you may receive toll invoices or violations for your vehicle. Out-of-state license plate transactions may take up to 30 days to post online. Full Name. color: #203f48; Be safe from hackers and unwanted bills. Pulling issues faced by users like you is a good way to draw attention of EZ TAG to your problem using the strength of crowds. See WHERE ARE MY TRANSACTIONS?/WHY ISNT MY APP UPDATING MY TOLLS, below. English Spanish (Espaol) Vietnamese (Ting Vit) Chinese () Filipino (Pilipino) French (Franais) Arabic (). Processing toll violation payments and assisting callers with their EZ TAG account, Must have a clean criminal background check, Ability to handle a high volume of incoming calls speaking Spanish, Vietnamese, or Chinese, Ability to handle billing inquiries and address changes in Spanish, Vietnamese, or Chinese, Computer callers and strong typing skills31WPM, Proficient and detail-orientedwithsuperior communication skills, Pass a drug screen and criminal background check, Satisfaction assisting Harris County toll road customers. LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. Toll amount owed is typically available within 7-10 business days of your trip. var queue = $LAB Purchasing and activating the BancPass Toll Sticker does not relieve you of your violations or pay-by-mail bills. Customer Service. Bilingual Customer Service Representative at Harris County Toll Road Authority Houston, Texas, United States. Call EZ TAG customer service faster, Get Support/Help, Pricing Info and more. HCTRA is the largest Tenants and Residents association in East Lothian and is a member of ELTRP and the Tenants Information Service. Answering inbound calls and assisting callers with EZ Tag questions. E-Mail: [email protected] Website: Visit Harris County Toll Road Authority Website . You can update your choices at any time in your settings. | Downtown Houston5-day work weekdays including Saturday or 8-hour shifts starting between 7:30 a.m. and 9:45 a.m.If you enjoy assisting others, you will enjoy this inbound VEC Vehicle Collections Call Center Representative position for Harris County Toll Road Authority. Log in to manage your EZ TAG account. Registering your License Plate provides a backup means of identifying your vehicle if, for example, your transponder fails. Bend Extension, Location Type 2 Axles Cash / Non-Tag 2 Axles EZ TAG 3 Axles 4 Axles 5 Axles 6 Axles; Fort Bend Parkway Extension Mainlane to 90A (in Harris County) Pass Through. Ripoff Report on: Hctra - Harris county toll road authority abusive charges uethical business tactics poor customer service unfairness bully houston texas. .hmg-jb .noUi-connect, .hmg-jb .noUi-handle, .hmg-jb input[type=checkbox]:checked+span:before, .hmg-jb input[type=radio]:checked+span:before { doxo is the simple, protected way to pay your bills with a singleaccountand accomplish your financial goals. If you accidentally missed paying for tolls, but have not received an invoice, you can also pay for those online before additional fees are assessed. We continuously work to inform Toll Operators of our Users frustration and also work to message our Users when we are alerted of a Toll Operator system issue. Are you logging into your TxTag account for the first time on our new website? Would you like to stay logged on? HCTRA reserves the right to monitor sessions, track usage and to restrict access to anyone at any time and for any reason. or by texting the word BALANCE to 866.978.5061. Does doxo process payments for all Harris County Toll Road Authority services? These essential cookies may also be used for improvements, site monitoring and security. TX Listed below are our top recommendations on how to get in contact with EZ TAG. Please allow 24 hours for a customer service agent to respond to emails. Jan 2023 - Present2 months. It is important to address a notice that has been sent in error as soon as possible before it ages and escalates to collections. Customer Service Representative (Former Employee) - Houston, TX - July 6, 2021. it is a good job if you like working from 9-5 and a decent pay with decent benefits and if you also want to stay long term in a career this is a job for it. Use of Browser Cookies: Functions on this site such as Search, Login, Registration Forms depend on the use of "Necessary Cookies". DONATE NOW! Prefer an automatic monthly subscription? Unauthorized or improper use of this system may result in administrative disciplinary action and civil and criminal penalties. You can email support@bancpass.com or call Customer Service 866-978-5061 Monday - Friday during normal business hours. Unauthorized or improper use of this system may result in administrative disciplinary action and civil and criminal penalties. I ordered our transponders on July 3, 2020. Place/answer phone calls to the customer answering EZ Tag questions. Mar 01 2023. Job Description Collections Violations Dept. Our Customers are organizations such as federal, state, local, tribal, or other municipal government agencies (including administrative agencies, departments, and offices thereof), private businesses, and educational institutions (including without limitation K-12 schools, colleges, universities, and vocational schools), who use our Services to evaluate job . Please contact Customer Service at 281-875-3279 or visit any EZ TAG Store. } ENGLISH. color: #fff; Get started today. Pursuant to the Texas Transportation Code, Chapter 284, the owner or renter of record (not necessarily the driver) of a vehicle that passes through a toll facility is responsible for payment of. doxo is not an affiliate of Harris County Toll Road Authority. Customer Service Hours This is largely a sedentary role that requires standing or sitting for prolonged periods, exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body, repetitive motions requiring dexterity such as keyboarding that may include the wrists, hands, and/or fingers, communicating with others to exchange concepts and information, problem-solving, decision-making, organization, the ability to read/write, and the ability to manage workplace stressors such as adversarial interactions. Users can also reload online via the BancPass website: https://www.bancpass.com/reload/. Open an EZ Tagaccountonline today. } Please read this page for more information on HCTRA.org's language translation. Overview of CSC complaint handling. Zero stress. Also, some trainers are not the most helpful, some can be rude and you cannot be a minute . Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. + EZ TAG phone number . RT @HCTRA: Today's the day! Never worry about a negative balance, violations, fines, or fees. Harris County Toll Road Authority. The Harris County Toll Road Authority (HCTRA) customer service call center and administrative offices will be closed Friday, December 31, 2021 for New Year's Eve. We arrived in Houston for a one month stay, and I realized that we needed to order these transponders. Prevent apps from taking your money without permission. .hmg-jb .apply-progress-bar li.active > a:before { Everyone is always so nice and helpful when dealing with the staff at Resource. .script("/js/multiple-select.js").wait() place i need to cancell all the service thank you. Get a free Virtual Credit Card to signup for Subscriptions. I try to cancel by Phone but i cant make it Optional For Hilton Honors related questions or issues. 281-875-3279. College Recruiter believes every student and recent grad deserves a great career. Voice messages left after hours will be returned the following day. The latest review Lien release was posted on Sep 19, 2022. Accountable for call quality, attendance, and adherence to work schedule results. How do I change the phone number on my account? The tag ID number is matched to an account and the amount of the toll is debited from the account balance. .hmg-jb-btn-primary, a.hmg-jb-btn-primary,.hmg-jb-btn-primary.active, .hmg-jb-btn-primary.focus, .hmg-jb-btn-primary:active, .hmg-jb-btn-primary:focus, .hmg-jb-btn-primary:hover,a.hmg-jb-btn-primary.active, a.hmg-jb-btn-primary.focus, a.hmg-jb-btn-primary:active, a.hmg-jb-btn-primary:focus, a.hmg-jb-btn-primary:hover { var jb_url_lower = jb_url.toLowerCase(); Ability to speak effectively on the telephone. The Harris County Toll Road Authority improves mobility in the Greater Houston Metropolitan area through excellence in the operation of urban toll highway systems while upholding a commitment to leadership, public service, and quality of life. As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. Log in to . For questions regarding METRO HOT Lane toll charges, contact HCTRA Customer Service at 281-875-3279. Your Contact Information. To reload the account, a User can simply take the Reload card to any participating retailer and reload using cash or debit. This is an error with the Toll Operators billing system. Login to your EZ TAG account. HCTRAreserves the right to monitor sessions, track usage and to restrict access to anyone at any time and for any reason. Please put the word VIOLATION on the subject line. var __noconflict = true; Last Modified May 6, 2020. Prefer to pay as you go, and Pay your way? . Ability to speak and type at the same time. Order your EZ TAG. PLEASE NOTE: BancPass posts transactions as soon as they are received from the Toll Operator. https://sprod-m.hctra.org/TollRates?tollRoad=Ft. .hmg-jb-panel-body { Ability to problem solve, organize, and prioritize assignments to meet deadlines. Saturday 8:00 AM to 4:30 PM. established on your HCTRA.org log in. Find job postings in CA, NY, NYC, NJ, TX, FL, MI, OH, IL, PA, GA, MA, WA, UT, CO, AZ, SF Bay Area, LA County, USA, UAE, SA, North America, abroad. You will be notified and given an option to opt-out of BancPass service fees prior to being charged. Pay yourHarris County Toll Road Authoritybill online with doxo, Pay with a credit card, debit card, or direct from your bankaccount. Dont have an EZ TAGaccount? . Please sign up for, https://cdn.haleymarketing.com/templates/62660/logos/logo.png. It is now July 21, and still no transponders. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen. Reasonable efforts have been made to provide an accurate translation, however, no automated translation is perfect nor is it intended to replace human translators. Howeveryou identify and whatever your background, we encourage you to apply today. Login to save this search and get notified of similar positions. The Harris County Toll Road Authority improves mobility in the Greater Houston Metropolitan area through excellence in the operation of urban toll highway systems while upholding a commitment to leadership, public service, and quality of life. Please contact customer support if you require additional assistance. } Sign up First time to login? By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. $27K Customer Service Representative Average Salary at Harris County Toll Road Authority in the United States (17 salaries)-$1K (3%) less than national . | Wilshire North Houston Hours/. Funds are available immediately and you may drive the road after reloading. You choose when and how much to replenish! Pay and Career. You can do this by: 1) reviewing the SMS text messages we send you regarding your balance; 2) using the BancPass phone app, or 3) by calling 866-978-5061. 281-875-EASY (3279) Roadside Assistance. No endorsement has been given nor is implied. Visit Harris County Toll Road Authority Website. Love my recruiters & clients. Your real card info stays hidden. Harris County Toll Road Authority. Were proud to be a part of the following organizations: There are currently no related jobs. Each tolling entity may choose if and how they implement Texas Transportation Code 372.053. Days and hours of work are typically Monday through Friday, 8:00 AM to 5:00 PM, with occasional weekends and holidays as necessary. doxo is not an affiliate of Harris County Toll Road Authority. background-color: #376d7d; I dont want to contineue with the service Deactivating your tag only means that you will no longer receive tolls posted to your account from the date and time you deactivate the account. CSC has an average consumer rating of 3 stars from 24 reviews. Maintains knowledge of the procedures to open, close, and update files and notes accurately using the case management database and run reports. /* only load jQuery if not present */ doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by Harris County Toll Road Authority. So, Ive pretty much given up. BLUERIDGE TRANSPORTATION GROUP, LLC BancPass service fees may also apply. when I called back in to make the payment I was met with a horrible customer service rep that treated me so bad I had to just ask . .hmg-jb-mobile-footer-nav>li>a { . Support Phone. 3872. Developer: Harris County Toll Road Authority . We have over 1,000,000 users and companies will listen to us. Always responds quickly with answers to any questions. If you enjoy assisting others, you will enjoy being a Call Center Representative for the Harris County Toll Road Authority. Ability to comply with office training requirements. What happens if I fail to register my License Plate as required? However, if a Users account is not properly funded, the Toll Operator will not be able to charge the account and the User could receive a violation or pay-by-mail notice. Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account. Voice messages left after hours will be returned the following day. Business operations will resume Monday, January 3, 2022. I have been with RS for years & have great clients. Log in to manage your EZ TAG account. gxx@hctra.org: Jamela Tatum: Customer Service Representative: Texas, USA jxx@hctra.org: Dan Surowiec: Senior QA Consultant: Texas, USA dxx@hctra.org: Bernadette Gaston: Supervisor: Texas . Hours may vary based on the business needs of the HCAO. 55 reviews from Harris County Toll Road Authority employees about working as a Customer Service Representative at Harris County Toll Road Authority. The latest complaint credit bureau reporting was resolved on Jan 21, 2013. However you identify and whatever your background, we encourage you to apply today. You can contact them directly by phone at 281-875-3279. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Start-up and Commissioning Director - Water and Wastewater, RPA & UIpath Project Manager - Immediate Joiner, Per Diem Sterile Processing Technician Some Weekends Required - Einstein Montgomery New Rate, starpower Associate Director, Influencer and Entertainment Marketing, Executive Assistant - Kiewit Nuclear Solutions, See who Harris County has hired for this role. You will be responsible for charges incurred up to the time that BancPass is notified. You can pay for a Toll Violation Invoice you received in the mail online. Join to view profile . Experience in a law office, collections environment, or tax office preferred. Logos and other trademarks within this site are the property of their respective owners. BancPass and PlusPass does not work outside of those allotted states. It has been a lifesaver to me and my family. Get notified about new Customer Service Representative jobs in Houston, TX. Email:[emailprotected], EZ TAG Account Id # or EZ Tag sticker number (if applicable). Houston, TX 77040. The amount of a reload includes a $2 fee. Sep 2015 - Dec 20172 years 4 months. See all the best ways overall to get in contact with EZ TAG ASAP. HCTRA will continue to monitor TxTag's progress and will work with customers to address their concerns. The Harris County Toll Road Authority (HCTRA) is continuing to adjust daily operations to protect the safety of customers and employees, and help reduce the spread of COVID-19 (Coronavirus). The new system keeps penalties capped, and only assess late fees monthly, not for each transaction. . Sign in to save Customer Service Representative - Compliance & Revenue Division (Property Tax Collections) at Harris County. Where We Are a Service Provider. Please check with other tolling agencies directly for questions about their policies and programs. Published on: May 6, 2020. The BancPass phone app allows users to register new tags, view all toll charges, & check account balances. Very friendly employees easy to communicate with and have questions answered. The only fee you will pay BancPass is when you choose to reload your account. No endorsement has been given nor is implied. If you missed a toll while driving a rental vehicle, please contact your rental car company to make a payment. If you get a violation or pay-by-mail notice believe it to be an error, send an image of the notice tosupport@BancPass.com. Phone Numbers. Email Address. How do I contact customer service? By Travis_McGee . The information is transmitted to the Toll Operators Back Office or processing center. } For roadway inquiries including maps and hours of operation, you may also visit https://www.ridemetro.org . Pay your Harris County Toll Road Authority bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. My account always claims Ive failed multiple attempts trying to login in even with PW saved and Face ID enabled. Important: All applicants must complete the assessment. Text message rates may apply. Ability to use sound judgment, coming to logical conclusions. TheHarris County Toll Road Authoritywould like to remind customers tologon tohctra.organd make sure your EZ TAGaccounthas a positive balance and your license plates are up-to-date. document.write("